Meeting Services, Inc. • Phone (858) 348-0100

Who We Are:


Senior Management







Director of Operations


Director of Sales


Technical Director


John grew up in Southern California and graduated from San Diego State University with a degree in film production. After graduation John did a bit of traveling while working on several television and film projects; among those was a two month stint in the mountains outside of Sarajevo while employed by ABC Sports during the 1984 Winter Olympics.


After two years of managing the AV department of a major San Diego hotel, John came to MSI in 1986. Since then John has held a number of jobs for the company: Inventory Control, Dispatcher, In-House Hotel AV Manager, Regional Hotel AV Manager, Operations Manager, General Manager, and President since 1992.


John lives in the north county of San Diego with his wife where he tries his best to balance his love of playing sports with not losing too much at the card tables.

As MSI's Director of Operations Ray oversees the company's infrastructure and sets policy for most departments. His no nonsense approach to management and dedication to efficiency have made MSI a model for the industry. Ray has worked in the audiovisual and production industry in San Diego since 1989.

Ed joined the MSI team in 1984 as an AV Technician, and was promoted in 1985 to Audio Visual Manager at the Town and Country Resort Hotel, where he stayed until 1991. Ed's next assignment was at the San Diego Convention Center, where he built on MSI's growing reputation as a first rate production company. In his current position as Director of Sales, Ed uses his considerable skills to guide the MSI brand throughout North America.

Tom Bollard has worked in the live entertainment and television industry for twenty-five years as a designer and Technical Director/Production Manager. Trained as a TD and scenic/lighting designer, Tom has compiled an impressive list of event credits in almost every area of the entertainment industry.


Events such as the Super Bowl, the Indianapolis 500, the National Hockey League All-Star Game, the America's Cup, the Olympics, Major League Baseball's All-Star FanFest, The World Series, and mega-speakers events such as Insights and The Bakersfield Business Conference have benefited from Tom's artful design and professional management.


Tom joined MSI in 1989 as part of the original San Diego Convention Center team. He developed and organized the first MSI Production Department and his leadership has guided MSI's transition from small audiovisual company to the full service production company it is today.


Tom enjoys kayak fishing, mountain bike riding, pubs and his time with Habitat for Humanity and The American Red Cross. Tom has three semi-perfect children:  Annie, Dylan, and Grace.

Sales Team


Sales Associate

Doug began his career with MSI in 1982 as an AV technician, and was quickly promoted to Director of Audio Visual at the U.S. Grant Hotel, where he earned a reputation for clean, efficient and successful projects. Doug's leadership and artful management style made him an obvious choice to oversee new properties as MSI expanded its network of hotel operations in the late 1980s. He successfully built talented technical teams and outstanding AV departments at both the Omni and the Sheraton Grand Torrey Pines hotels. MSI's explosive growth in the early 1990s created the need for a more formal approach to managing the quality of services we were sending our clients, so in 1996 Doug was named Director of Quality Control for the entire company.


As MSI's senior associate, Doug puts his experience to good use guiding our local clients through successful projects here in San Diego. Doug and his wife Posey make their home in Spring Valley.


Production Sales Manager

Matthew graduated from Michigan State University in 1989 and moved to Chicago where he went to work for Sound & Stagecraft as an entry level AV technician to support and maintain his festive lifestyle.


In 1992 Sound & Stagecraft was awarded the house AV contract at the new Sheraton Chicago, and Matthew was promoted to assistant manager.  Five short years later he was named Director of Audio Visual and life was good.


In 1997, Sound & Stagecraft was purchased by AVHQ, who was kind enough to move Matthew and his beautiful wife to sunny California, where he worked as the Director of Audio Visual Services at the Loews Coronado.


In February of 1998 MSI had the extreme good fortune to convince Matthew that his festive lifestyle would be a perfect fit with their San Diego Convention Center Team. After 10 successful years Matthew moved to our corporate office to manage the numerous national accounts he had fostered in his time at the SDCC.


Matthew and his wife, Tracey make their home in San Carlos with their daughter, Peyton and son, Matthew.


Design Strategist and Production Sales Manager

At the age of 15 Luke started his own production company, LG Productions. After 2 years it became the go to lighting, drapery, and décor company for luxury end events in San Diego. Two years after that it became a part of MSI with Luke taking on a production sales role. He specializes in event, stage, and lighting design as well as realistic 3D event renderings.


Luke has been a keynote speaker at prestigious events such as Biz Bash L.A., talking about his journey as a 15 year old business owner and designer. He constantly strives to innovate and create unique event experiences for guests, with clients ranging from Audi, Porsche, Land Rover, and the world renowned La Jolla Playhouse.


Sales Associate

Lanny got his first taste of “show business” as a part-time camera operator and studio gopher for a local television station in 1972, and joined the Navy two years later where he spent his enlistment aboard the U.S.S. Jason as an Interior Communications Electrician.


After receiving an honorable discharge from the service in 1978 Lanny was employed at a radio station in San Diego where he spent the next four years as a news writer, producer and assignment editor. From there he was off to Atlanta where he landed a position as Media Specialist at Emory University Hospital.


Then one night in the mid 1980s at a local pub a new world of opportunities opened up before his bloodshot eyes.  Two AV technicians came into the bar to set-up a 6’x8’ screen, a classic Aquastar CRT projector and a Tapco sound system. Outside, parked on the street, they set a three meter KU band satellite dish.   After all the heavy lifting was done, Lanny asked them if they were hiring, and to his surprise, they said yes…a new career was born.


That chance encounter in a bar led to nearly 8 years as an AV technician in both Atlanta and Orlando. Lanny returned to San Diego and joined the MSI team full-time in 1992, and the rest, as they say…is history.


Director of Sales


Ed joined the MSI team in 1984 as an AV Technician, and was promoted in 1985 to Audio Visual Manager at the Town and Country Resort Hotel, where he stayed until 1991. Ed's next assignment was at the San Diego Convention Center, where he built on MSI's growing reputation as a first rate production company. In his current position as Director of Sales, Ed uses his considerable skills to guide the MSI brand throughout North America.


Retail Store Manager

Debi joined MSI in the Spring of 2001 to help launch The Store @ MSI.  Under her direction The Store has become a hive of activity and a comfortable meeting place for nearly everyone in the business.  In addition to overseeing the day-to-day operations, Debi is responsible for all in-store retail sales as well as purchasing for special projects.  Prior to MSI Debi was the Sales Manager at San Diego Stage & Lighting.


Debi received her BFA in Theatre Design from Virginia Commonwealth University and her MFA in Lighting and Costume Design from Carnegie Mellon University.  Debi is still an active member of the San Diego lighting design scene where she’s been designing dance and theatre for years.


Production Sales Manager

Pam is a veteran of the hospitality industry, starting her career as a Catering Sales Manager for such hotels as the Westin South Coast Plaza, The Newporter, and Marriotts in Irvine, Newport Beach and the San Francisco Airport.     Very active in NACE (National Association of Catering & Events), Pam was recruited into the AV industry in 1988 by Photo & Sound Company.  In 1996 Pam relocated back “home” to San Diego, and began her career with MSI.


Pam has been involved with many industry associations:  as President of the Orange County Chapter of NACE, National Affiliate Representative of NACE, and is a member of MPI and PCMA.


Pam handles mostly outbound business, working both with producers and corporate contacts.  Some of her clients include USENIX, IHOP, Applebee’s, El Pollo Loco, Simplex Grinnel, PBS and Hallmark.


Pam graduated with a BS in Education from Northern Arizona University.  She lives in Coronado with her husband, Al, and has a son living in Los Angeles.  When not on the road on her shows she can often be found in Mexico or on the beach in Coronado enjoying the sunset and a glass of wine with her husband!

Meeting Services, Inc. • Phone (858) 348-0100 • Contact US!